Abax Health | Top Artificial Intelligence Healthcare Solutions Company 2023
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Abax Health
Reducing Patient Leakage with Data-Driven Care Management

Abax Health: Reducing Patient Leakage with Data-Driven Care Management

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Scott Friesen, Abax Health | Healthcare Tech Outlook | Top Artificial Intelligence Healthcare Solutions CompaniesScott Friesen, Founder & Chief Executive, Abax Health
Hospitals play a pivotal role in ensuring that all patients have access to equitable healthcare at an affordable rate. However, a challenge plaguing hospitals and healthcare systems for years is the rising patient leakage rates stemming from subpar organizational referral processes that drive hundreds of millions of dollars in annual losses. Studies have shown that healthcare systems lose up to 30 percent of their revenue annually due to these referral challenges. Finding where patients fall out of a healthcare system, and bringing them back into the healthcare system, is the first step to mitigating patient leakage issues and reaching their health equity and revenue goals.

“To improve revenue for health systems and provide equitable care for patients, we developed a solution that uses artificial intelligence to identify leaked revenue and connects with the patient to ensure that they receive the care they need,” says Scott Friesen, founder and CEO of Abax Health.

Doing precisely this, Abax Health reduces revenue leakage by identifying unscheduled referrals through advanced data mining and machine learning algorithms. Abax Health’s mission is to ensure that every patient receives the care they need, when they need it, while simultaneously ensuring that health systems generate the revenue idly sitting on their “clinical books”. Whether it’s a gentle “nudge” to schedule the care a patient needs or to educate them on why they need to fulfill the referral the patient’s doctor prescribed, Abax Health ensures that every patient is identified, and scheduled.

Abax Health offers two core programs, Clarity, an artificial intelligence and machine learning education, and an outreach platform that reviews the clinical record across a health system for missed patient referrals.

Then, by applying client specific fee schedules, Abax Health quantifies the financial impact of those missed referrals. Next, with the patient’s missed referral data in hand, Abax Health’s automation powered human education and outreach concierge team establishes contact with the patient, informs them of their prescribed care, and manages the entire administrative process including conducting all insurance verification, authorization, financial estimate, and scheduling services on behalf of the patient. Abax Health conducts multi-channel patient outreach including automated text, phone, email, real-time chat, live phone calls, and home visits.

The second solution that Abax Health offers is ClarityAccess. This patient access support service conducts all patient access functions related to insurance verification, authorization,and scheduling to ensure that patients attend their scheduled care appointments. ClarityAccess includes ClarityReg, ClaritySched, ClarityAuth, ClarityIV, and ClarityNSB, which provide the resources to serve as an extension of a healthcare organization’s patient access. These solutions showcase Abax Health’s data mining prowess coupled with its front-end concierge team to drive improved revenue and patient outcomes.


To improve revenue for health systems and provide equitable care for patients, we developed a solution that uses artificial intelligence to identify leaked revenue and connects with the patient to ensure that they receive the care they need


Through its solutions, Abax Health facilitates an ongoing dialogue with the patient as they go through their care journey, reminding them of health awareness months or COVID-19 shot season through multi-channel mediums such as text, email, and phone calls. Its solutions create a loop where hospitals and patients meet their scheduling needs, creating a model that helps patients prioritize their health while helping physicians eliminate revenue leakage.

Assuring a bright future driven by optimal results and patient care stability, Abax Health aspires to continue offering services that add value to the lives of patients, hospitals, and medical professionals.

Top 10 Artificial Intelligence Healthcare Solutions Companies - 2023

Company
Abax Health

Management
Scott Friesen, Founder & Chief Executive, Abax Health

Description
Abax Health an organization that connects leaked revenue and equitable care by using advanced data mining and machine learning algorithms to identify leaked revenue, quantify the financial impact of that leaked revenue, and acts through automation powered human concierge teams to contact the patient, educate them on the care they need, and conduct all administrative functions needed to schedule that care.

Abax Health News

Abax Health Welcomes Shawn Landin Vice President of Operations

Shawn Landin, Vice President of Operations joins Abax Health.
WESTPORT - Abax Health Welcomes Shawn Landin - Vice President Operations
Abax Health (“Abax”), a leading provider of AI powered clinical analytics and patient engagement solutions, is delighted to announce the appointment of Shawn Landin, Vice President of Operations. With over 20 years of call center management and operations history, Mr. Landin brings a wealth of experience and a proven track record in the healthcare industry, making him an invaluable addition to the Abax Health team.
Prior to joining Abax Health, Mr. Landin held key leadership positions at Invoa Health System where he served as a lean six sigma black belt and Senior Director of Patient Access. At Inova, Mr. Landin demonstrated a strong ability to develop, implement, and scale market-leading patient access call center operations. Mr. Landin's commitment to the healthcare patient access community, his deep understanding of the health system and medical group call center and patient experience challenges, and how to use cutting-edge technology-enabled service solutions to ensure a best in class patient experience will play a crucial role in Abax Health's continued success.
"We are thrilled to welcome Shawn to our executive team," said Scott Friesen, Founder and CEO of Abax Health. "Shawn's extensive call center and patient access experience, his deep understanding of the patient access and customer service industry, along with his relentless focus on using technology-enabled services to improve the patient experience, aligns perfectly with our company's vision of "ensuring that every patient receives the care they need when they need it." With Shawn's successful history of exceeding patient access and customer service expectations, we believe that Shawn's leadership will drive Abax Health's patient experience to new heights through our cutting-edge AI powered service solutions."
Mr. Landin expressed his enthusiasm for joining Abax Health, saying, "I am excited to join Abax Health and embark on a journey that places patient access at the forefront of everything we do. Together, we will build a healthcare environment that is easier to navigate and more responsive for our patients, while driving revenue at a reduced cost for our clients.”